What Information We Hold and Why
When you register with 11q1111, we collect the details you provide directly: your name, email address, phone number and date of birth for account verification purposes. When you make a deposit through JazzCash, Easypaisa or Raast, our payment processor records the transaction reference and amount —
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we do not store your full mobile wallet credentials or PIN on our servers. Browsing activity within the platform, such as pages visited and game sessions opened, is logged to help us keep the lobby running smoothly and to detect unusual account behaviour. Device identifiers, your
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IP address and browser type are captured at login for security checks. If you contact our support team, we keep a record of that conversation so our agents have context when you follow up. We retain account data for as long as your account remains active
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and for a legally required period after closure. You can request a copy of everything we hold by writing to our support team — see the contact section below. All data is processed in line with applicable privacy law, and our obligations vary depending on the
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eligible region you access from.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.